FAQ

Sinochem Nanjing Corporation (Xinyi Lanolin Co.,Limited)

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Our technical support team is available for deep-dive product questions.


admin@xinyi-lanolin.com
+8615380400285
Q: How can I request a quote?
A: Fill out the online inquiry form in the 'Contact Us section or reach out to our sales team via email (admin@xinyi-lanolin.com) or phone (+8615380400285). We'll provide a customized quote promptly.
Q: What are your payment terms?
A: We accept bank transfers, major credit cards, and letters of credit. Standard orders are due within 30 days; custom projects' terms are negotiable.
Q: Do you offer custom solutions?
A: Yes. Our R&D team of chemists and engineers can develop tailored products and services based on your specifications.
Q: Can I visit your production facilities?
A: Yes. Contact customer service at least two weeks in advance to schedule a tour with safety briefings and guided visits.

Transparency in Manufacturing

We believe in clear communication and thorough documentation for every chemical partnership.